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The Pelops Hotel understands that privacy is important to you and wants your experience online to be as enjoyable and safe as possible. This policy describes how the Hotel handles your personal information generally and when you use the Site.

What Personal Information is collected?

Visitors to the website provide various kinds of information in several different ways. Some visitors choose to submit personal information through subscription, booking forms and requests for more information, either through e-mails, response devices or other methods. Depending on the service you are accessing, you could be asked at various times to provide information including but not limited to, details such as your name, e-mail address or information about what you like and do not like. When booking accommodation online or paying for other services, we may request your credit card number to complete the transaction or your mailing address to ensure delivery.

The Pelops Hotel will not collect sensitive information about you such as details of your race, political beliefs, religion or health. However this may be required where we are providing you with specialized services (such as access requirements for a disability).

We need this personal information in order to provide you with our products or services, and so we can provide you with a broad range of information in relation to tourism, hospitality and services and to assist in delivering a better service to you.

Use of Personal Information

The Hotel use the personal information collected to provide you with our services and to assist in making your experience with the Pelops Hotel a satisfying one. Information is also collected to establish and maintain proper business records.

Your personal information may also be used to notify you about new products, services or promotions from time to time.

Will your information be given to anyone else?

All personal information collected by the Hotel is only made available to those authorized individuals who need to handle that information for the purposes outlined in this policy. In some circumstances, personal information may also be disclosed outside the Hotel. For example, we may disclose personal information to third parties to whom the Hotel contracts out specialized functions (such as mailing houses and printing companies). In such cases we will require an undertaking from such persons to comply with the National Privacy Principles and Information Privacy Principles and do not use the personal information for any purposes beyond the scope of our contract with them.

Personal information may also be disclosed to third parties only for the purpose of completing your transaction with us (for example, your credit card provider).

The Pelops Hotel will also disclose personal information when required by law and may disclose it when reasonably necessary to assist an enforcement body or to lessen or prevent a threat to individual or public health or safety.

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